Legal

Cookie Policy

How Review Ninja uses cookies, local storage, and similar technologies.

Last updated: 9 Jul 2026

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device when you visit a website. We also use local storage and session storage in your browser for similar purposes. This policy describes how Review Ninja uses these technologies on our marketing site, application, and customer-facing microsites.

2. Types of Technologies We Use

Strictly necessary:

  • Authentication session cookies when you sign in to the dashboard, admin, or reseller portal — required to keep you logged in securely.
  • Security tokens that protect against cross-site request forgery and unauthorised access.

Functional and analytics:

  • Analytics session identifier (stored in local storage under the key sr:analytics-session) used to count unique visits to review microsites and attribute traffic sources (e.g. QR scan vs. direct link) without identifying you by name.
  • Preference data such as language selection on review pages where applicable.

3. Purposes

  • Operate and secure the Service.
  • Remember your login session.
  • Measure aggregate usage and improve product performance.
  • Help Subscribers understand how customers reach their review page.

4. Third-Party Cookies

When you are redirected to Google to leave a review, or when you pay via Razorpay, those third parties may set their own cookies under their respective policies. We do not control third-party cookies.

5. Managing Cookies

Most browsers let you block or delete cookies through settings. Blocking strictly necessary cookies may prevent you from signing in or using core features. To clear analytics identifiers, you can clear your browser's local storage for our domain.

6. Updates

We may update this Cookie Policy from time to time. See also our Privacy Policy at /privacy.

7. Contact

Questions: support@reviewninja.in